Frequently Asked
Questions

No, Gutivo is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment. It is a wellness tracking app designed to help you monitor patterns in your diet and symptoms. Always consult with a qualified healthcare professional before making any health-related decisions. The insights provided are for informational purposes only.

Absolutely. We prioritize your privacy and use industry-standard encryption (AES-256 and TLS 1.3) to protect your data. We never sell your personal health information to third parties. All data is stored securely and you can request data deletion at any time.

You can delete your account directly within the app. Go to Profile > Personal Information and scroll to the bottom to find the 'Delete Account' button. Upon confirmation, we will permanently and immediately delete your personal information and all your health history from our active systems. This process is irreversible and all data is purged immediately.

Go to Profile > Personal Information to update your name, profile photo, and other details. For email changes, you'll receive a verification email to confirm.

Yes, data export functionality is coming soon. You will be able to export your complete health log history in CSV format directly to your email from the Settings section.

You can log meals in two ways: 1) Use the Quick Log section on the Dashboard to quickly add common items like meals, symptoms, or water intake. 2) Go to the Journal tab and tap on the meal type you want to log. You can also use the camera icon to scan food and get nutritional information automatically.

Tap the camera icon on the Dashboard to take a photo of your food. Our AI will analyze the image to identify the food items and estimate their nutritional values. You can then review and adjust the details before saving to your journal.

From the Dashboard, use the Quick Log section and select 'Symptom'. You can choose from common symptoms or add a custom one. Rate the intensity and add any notes, then save. You can also log symptoms through the Journal tab.

Yes! Go to the Journal tab where you'll see your daily logs organized by date. Tap on any entry to view its details, then use the Edit or Delete options to make changes. Your changes will be reflected in your insights immediately.

Our insight scores are calculated based on your logged data to help you understand trends in your gut health. A higher score generally indicates a positive trend, while a lower score might suggest looking into recent diet or lifestyle changes. The Correlations section shows which foods may be triggering symptoms.

Our scoring algorithm analyzes your symptom frequency, food triggers, and overall patterns to generate a personalized gut health score. The score updates daily based on your most recent entries. Consistent logging helps improve the accuracy of your insights.

The Learn tab contains educational articles and tips about gut health, nutrition, and wellness. Browse articles by category or use the search feature to find specific topics. Save interesting articles for later reading.

After completing the initial health questionnaire during onboarding, the app provides personalized habit recommendations based on your health goals and concerns. Keep logging consistently to receive more accurate and tailored suggestions.

Your subscription is billed through your Apple App Store or Google Play Store account, depending on your device. You can manage your subscription, change plans, or cancel directly from your device's account settings.